How to Ask for a Google Review: 11 Proven Techniques to Use (+ Templates)

By Sam Stemler

Techniques to Ask for a Google Review

1. Timing is Key
   Ask for reviews shortly after a positive interaction with a customer.
2. Personalize Your Request
   Use the customer's name and reference their recent purchase or interaction.
3. Make It Easy
   Provide a direct link to your Google review page.
4. Engage with a Follow-Up
   Send a follow-up email thanking them for their business and reminding them to leave a review.
5. Use Templates
   Have pre-written templates to make requesting reviews quicker.
6. Incentivize Reviews
   Offer discounts or incentives for leaving feedback.
7. Share Positive Reviews
   Share customer reviews on social media to encourage others to share their experiences.
8. Ask in Person
   Train your staff to ask live for reviews after transactions.
9. Monitor Your Online Reputation
   Regularly check reviews and respond to thank customers for positive feedback.
10. Leverage Social Proof
    Use testimonials in your marketing materials.
11. Thank Your Reviewers
    Always respond to reviews, thanking them for their feedback, and addressing any concerns.

Templates

Email Template

Subject: We’d Love Your Feedback!

Dear [Customer Name],
Thank you for choosing [Your Business Name]! We truly appreciate your support. If you could take a moment to leave us a review on Google, we would be extremely grateful.
[Insert link to review]
Thanks again for your business!

Best,
[Your Name]
[Your Position]
[Your Business Name]
[Your Contact Information]

In-Person Request Template

"Thank you for visiting us today! If you enjoyed your experience, we’d really appreciate it if you could leave us a review on Google. It really helps us out!"